Imagine walking past a restaurant while out for lunch and seeing a sign for a delicious-looking hot lunch special for only $2.99. You pop in, sit down, and the server shows up, takes your order, and then starts asking questions such as:
- Would you like the dish cooked? (only $1.99 for fuel usage!)
- Would you like it served on a plate? (only $.99 for equipment usage!)
- Would you like to be seated at a table vs. standing? (only $.99 for expanded room usage!)
- Would you like silverware? (only $.99 for added equipment!)
- Would you like the food brought to you when it’s ready? (only $1.99 for product movement!)
So, upon answering “of course, I would” to each ridiculous question, you find out that your $2.99 special is actually a $9.94 meal. If you are like me, you would be upset, to say the least.
Unfortunately, that is how some carpet cleaners approach their pricing. They show you a low “advertised” price, and then you find out that surcharges, extras, and outrageous restrictions apply to get what you really need. Some extra charges include things like:
- A closet may not count as part of a bedroom, and you will need to count it as an extra room
- Your master bedroom exceeds the size limit for a room
- An open concept layout counts as two rooms
- Moving tables and sofa, so all of your carpet is cleaned
- Fuel cost surcharges to drive to your location
- An “extra” charge for the cleaning solution needed to clean your carpet
I founded Extra Effort Carpet & Upholstery Cleaning on the belief that it takes extra effort to make each job a success. Part of that includes straightforward and upfront pricing. We base our price on the total square footage of the area to be cleaned, not the number of rooms, so you pay for exactly the area cleaned. And we tell you the final cost BEFORE we begin, there are no “surprise” charges after the work is completed.
When you call us, you will speak directly with an owner who will answer any questions and even offer to schedule a free, no-obligation visit to provide a fair and accurate estimate.
If you are considering having your carpets cleaned, I invite you to check out this article – How to Avoid Costly Mistakes When Requesting a Free Estimate – for a downloadable checklist of questions to ask to ensure you get the best cleaning results.
And, to ensure you are hiring a reputable firm that has the experience to do the job right, see this article – How to Pick the Right Carpet Cleaning Company – for a downloadable list of points to research.
The resources above will help you choose a reputable carpet cleaning firm with fair pricing and a process that is safe for pets and children. However, you will also need to consider the carpet cleaning method. This article – Choosing the Right Carpet Cleaning Method – Hot Water Extraction vs. Dry Carpet Cleaning – details how top carpet manufacturers recommend the hot water extraction method, and in some cases require it in order to maintain your carpet warranty.
For August, we are offering a 15% discount on carpet cleaning services as well as free applications of DuPont Teflon and our best deodorizer. Call (513) 777-8770 for a fair, accurate estimate on carpet and upholstery cleaning.
Questions? I am always available to answer your stain removal questions and concerns. Call us today at (513) 777-8770 to learn more about our carpet and upholstery cleaning services. Or email us at email@example.com to learn about this month’s cleaning special.
Elliott S. Fishman, Co-Owner
Extra Effort Carpet & Upholstery Cleaning, Inc.
About Elliott S. Fishman
Elliott Fishman, along with his son Brian, is the owner and operator of Extra Effort Carpet & Upholstery Cleaning, Inc. We serve the residents and businesses of Greater Cincinnati to include West Chester, Mason, Maineville, Loveland, Wyoming, Fairfield, Indian Hill, Montgomery, Hyde Park and Anderson Township. Elliott started this company in 1984, based on the belief that it takes Extra Effort to make each job a success. The father/son team puts the extra time, extra care, and extra effort go into every task they undertake – no matter how large or small the job. Extra Effort’s quality equipment, trained technicians and safe products have made the company a top choice for residential and commercial carpet cleaning, upholstery cleaning, water damage / water extraction, fabric protection, odor control and spot removal.